Solutions

Business Voice Solutions

A reliable and cost effective business voice solution that can grow with your business is critical to the success of your business in today's world.

Great Value Call Rate

Our call rates are clear and easy to understand, with no hidden surprises. We are determined to offer great value plans that are designed to help your business cut costs. We offer a low flat rate for local calls and fantastic per minute rates on national and international calls, and calls to mobiles. We can also talk you through how to program your PABX or KTS to choose the most cost effective route for your outbound telephone calls. For full details on call rates tailored to the needs of your business, call one of our Business Communications Specialists

13, 1300 And 1800 Inbound Service

We offer a complete range of inbound services with some of the lowest call rates and monthly fees available. Discover the benefits that an inbound service could deliver for your business:

• Expand your business’ reputation and show your customers that you have a national presence with your own 13, 1300 or 1800 number
  
  
• Measure the success of your marketing campaigns with real time reporting that is available online at your account toolkit
  
  
• Create a ‘smart number’ that is tied to your business name or functions. This can be incorporated into your marketing strategy to raise awareness of your business’ brand
  
  
• Use call routing options to improve efficiencies and ensure that you never miss a sales enquiry

Mobile Voice Solutions Offer Flexibility

Our Mobile Voice plans, exclusive to business customers, are designed to keep your team connected. With our flexible rate plans offering generous standard call value, and bonus call value on all calls between mobiles within your fleet, you and your staff can stay in touch in the office and on the road seamlessly and without delay

Plus, you can tailor your plans to suit the needs of different users within your organisation. Our customisable plans of voice only or voice plus a choice of data allowances, including BlackBerry®, ensure our service addresses both your communications needs and your budget.

All plans include:

• Access to our dual-band GSM and 3G network with coverage of approximately 97% of the Australian population
  
  
• Unlimited access to LinkedIn®, Twitter®, Facebook®, eBay®, foursquareTM and MySpace®
  
  
• 24×7 business-grade service and technical support
  
  
• Online Account Toolkit where you can manage and monitor mobile phone usage
  
  
• Generous standard call value to all Australian numbers including local, national and additional fleet call value between Pacnet mobiles

Get Vocal and Save

Pacnet has developed Vocal, a range of converged network solutions that will offer Voice (VoIP), Video and Data communication and application services on an integrated network. VoIP has the ability to provide your business with huge cost savings accessible by using the Internet to make phone calls.

These converged solutions are delivered across a robust and reliable network. Our range of converged solutions are designed for the SMB looking to increase efficiencies, and we also offer a range of SOHO solutions, making the cost of communicating even more affordable.

Simplify Your Business Communications and Save

Managing multiple communications service providers is complicated and time-consuming. It exposes your businesses to the risks of service duplication and restrains your ability to leverage synergies gained by consolidating all services under one industry-leading provider.

Bringing all communications services — Internet, networks, fixed and mobile voice and mobile broadband — under one provider can simplify communications agreements, save money and offers the convenience of a single-point-of-contact for all your service questions.

We makes your business phone services clear and easy. Switch now and start enjoying the benefits.

• No changes to your existing phone number
• An easy, hassle free switch with no interruption to your service
• Extremely competitive call rate
• Big savings on international call
• One invoice for both voice and data from one trusted supplier
• Great bonuses for customers who combine Business Phone and Business DSL services with Pacnet

Terms and Condition

1. Coverage area within the network is device-dependant. 3G services are available to 97% of the population with compatible 3G dual-band devices and to 80% of the population with compatible 3G single-band devices. See www.au.pacnet.com/coverage for details of 3G and 2G coverage.
   
   
2. Unlimited Facebook®, Twitter®, LinkedIn®, MySpace®, eBay® and foursquareTM. Only available within Australia. Excludes use of Facebook® SMS or other social media alert services. These features are only available if your handset is compatible with the service.
   
   
3. Included Call Values cover Local, National and Mobile calls, Voicemail retrieval, plus Standard SMS and Standard MMS messaging, National Video calls, and National diversions. Pacnet mobile to mobile call value only includes calls to Pacnet mobile numbers.
   
   
4. Included Call Values exclude International calls, International Roaming, calls to 13, 1300 and 1800 numbers, Pivotel, 124 YES (937), International MMS, International SMS, Premium SMS, Premium MMS, call diversion and call forwarding, Group and Email SMS and MMS, International Video, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, Surepage, Premium Calls, VOIP services and usage, and 19XX services.

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